Last Updated: April 7, 2025

At SkinBloomCare.com, we are dedicated to delivering your skincare products quickly, safely, and reliably. This Shipping Policy explains how we process, ship, and deliver orders placed on our website.

1. Order Processing Time

• All orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During sales or seasonal promotions, processing times may be slightly longer.

2. Shipping Time

Estimated delivery time after dispatch:

• Major Cities: 2–5 business days

• Other Areas: 4–7 business days

• Remote Locations: 7–10 business days

Please note: Delivery time may vary depending on the courier service and your location.

3. Shipping Charges

• Shipping charges are displayed at checkout before you complete your order.

• We may offer Free Shipping during special promotions or on orders above a certain amount.

4. Order Tracking

Once your order has been shipped:

• You will receive a tracking number via SMS or email.

• You can track your order on the courier company’s tracking portal.

If you do not receive your tracking details within 48 hours, please contact us.

5. Delivery Attempts

The courier will attempt delivery twice.
If the delivery fails both times:

• The package may be returned to us

• Re-delivery charges may apply

Please ensure your phone number and address are correct at checkout.

6. Damaged or Missing Products

If your order arrives damaged, leaked, tampered, or missing items:

• Report the issue within 24–48 hours of delivery

• Provide photo/video evidence

• We will replace the item free of cost or issue store credit

7. International Shipping

At the moment, international shipping is limited.
If you wish to place an international order, please contact us directly at support@skinbloomcare.com.

8. Incorrect Address

If the address provided at checkout is incorrect:

• We are not responsible for failed deliveries

• Re-shipping costs will be the customer’s responsibility

Please double-check your details before placing your order.

9. Delays

Delivery delays may occur due to:

• Weather conditions

• Courier issues

• Holidays

• High order volume

We will always assist you in tracking and resolving any delivery delays.

10. Contact Us

If you have questions about your shipment, contact us at:

Skin Bloom Care
Email: support@skinbloomcare.com