Shipping Policy

Last Updated: July 2, 2026

Thank you for shopping with Skin Bloom Care. We are committed to delivering your skincare products safely, quickly, and efficiently. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

1. Order Processing

• All orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales, promotional campaigns, or peak shopping seasons, order processing may take slightly longer than usual.

2. Estimated Delivery Time

After your order has been dispatched, estimated delivery times are:

• Major Cities: 2–5 business days
• Other Areas: 4–7 business days
• Remote Locations: 7–10 business days

Please note that delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated and displayed during checkout before payment.
• We may offer Free Shipping on eligible orders or during special promotional campaigns.
• Any applicable shipping fees will be clearly shown before you complete your purchase.

4. Order Tracking

Once your order has been shipped:

• A shipping confirmation along with your tracking number will be sent via SMS and/or email.
• You can track your shipment using the courier partner’s tracking system.
• If you do not receive your tracking information within 48 hours after dispatch, please contact our support team.

5. Delivery Attempts

Our courier partners typically make up to two delivery attempts.

If delivery is unsuccessful after both attempts:

• Your package may be returned to Skin Bloom Care.
• Additional shipping charges may apply for re-delivery.

Please ensure your shipping address and contact number are accurate when placing your order.

6. Damaged, Missing, or Incorrect Items

If your package arrives:

• Damaged
• Leaking
• Tampered with
• Missing any items
• Containing an incorrect product

Please notify us within 24–48 hours of delivery and provide clear photo or video evidence.

After verification, we will arrange a replacement, refund (where applicable), or store credit at no additional cost.

7. International Shipping

Currently, Skin Bloom Care offers limited international shipping.

If you wish to place an international order, please contact us before ordering.

Email: support@skinbloomcare.com

8. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

• Delivery delays or failed deliveries may occur.
• Additional shipping charges for re-delivery will be the customer’s responsibility.
• Skin Bloom Care is not responsible for orders delivered to incorrectly entered addresses.

Please review your shipping details carefully before completing your purchase.

9. Delivery Delays

While we strive to deliver all orders on time, delays may occasionally occur due to:

• Severe weather conditions
• Courier service disruptions
• Public holidays
• High order volumes
• Unexpected logistical issues

If your shipment is delayed, our support team will gladly assist you in tracking your order and resolving the issue.

10. Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us.

Skin Bloom Care

Email: support@skinbloomcare.com

Our customer support team is available during business hours and will respond as quickly as possible.